Company Details

Legal Zoom

Company Rating


Company Statistics

  • Complaints Unresolved
    7
  • Unresolved Reported Damage $1,342.99
 
 

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Recent Comments From Company Reports ▼

  • LegalZoom Complaint 117764 for $100.00
  • maizey
  • maizey SBID #3d0f32382b
  • Posted 09/29/2014
  • Just noticed I was charged for this same advantage program for the last two months. Started when I modified a living trust which was supposed to be for free per my original purchase of the living trust. Sent them an email and will see if they refund. Otherwise I am perplexed to how this could of slipped by me. I am very aware of stuff like this and confident that if I did agree to this program it was slipped in. Very tricky. Not happy about this.
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  • LegalZoom Complaint 159078 for $150.00
  • LegalZoom
  • LegalZoom SBID #353a34a7ae
  • Posted 09/20/2014
  • Hi JKJ86,

    We are sorry to hear that you were being charged for a service that you were unaware of. If you specified you did not want to participate in the subscription plan and have LegalZoom serve as your Registered Agent, that's our mistake and we would like an opportunity to make things right. Please contact Patty at Patty@lzserve.com or toll free at 800-773-0888 x 8720 for assistance.

    We look forward to hearing how we can make this situation better.

    LegalZoom Customer Care
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  • Legal Zoom Complaint 128692 for $559.00
  • Jpaulus
  • Jpaulus SBID #105d584ddd
  • Posted 06/22/2014
  • Hi my name is Jennifer Paulus and I am the Customer Service Manager at Rocket lawyer.com
    I wanted to share some information with you about the services we provide here at Rocket Lawyer. I have attached a linked to our Company website www.rocketlawyer.com as well as a link to our Incorporation services page http://www.rocketlawyer.com/center/incorporation.rl in case you need to incorporate another business in the future. We have a large team of Incorporation Specialist that are here to assist you M-F from 6-6 PST. You can contact one of our Specialists prior to Incorporating if you have any questions about the process. Our Specialist work directly with our customers to determine which type of Incorporation will be needed based on the business entity. I wish you luck with your business and I hope that you keep Rocket Lawyer in mind when looking for affordable legal services now or in the future.
    Jennifer Paulus
    Customer Service Manager
    Rocket Lawyer, Inc.
    Supportmgr@rocketlawyer.com
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  • Legal Zoom Complaint 128692 for $559.00
  • LegalZoom
  • LegalZoom SBID #86d798c01d
  • Posted 06/22/2014
  • We're sorry to hear that you were being charged for a service that you were unaware of. It looks like you may have opted in for LegalZoom to serve as your Registered Agent. We can assist you with both cancelling the subscription & with changing your Registered Agent.

    Please feel free to email with any questions or concerns regarding this or any other matter. You can reach me directly at Patty@lzserve.com.

    Patty Chikamagalur
    LegalZoom Customer Care
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  • Legal Zoom Complaint 274414 for $14.99
  • LegalZoom
  • LegalZoom SBID #86d798c01d
  • Posted 09/16/2013
  • We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right.

    We'd like to learn more about your situation. Please kindly submit your contact information to: Chyna@lzserve.com and we will review your order history.

    We look forward to speaking with you and hope to make your experience with LegalZoom a better one.
  • Was this helpful?
  • Legal Zoom Complaint 256601 for $160.00
  • LegalZoom
  • LegalZoom SBID #86d798c01d
  • Posted 07/08/2013
  • Dear Faisal, we're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right.

    We'd like to learn more about your situation. Please kindly submit your account number and contact information to: Chyna@lzserve.com and we will review your order history.

    We look forward to speaking with you and hope to make your experience with LegalZoom a better one.

  • Was this helpful?

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